Reporting helps identify risks, improve patient safety, strengthen compliance, prevent future incidents, and support a culture of integrity and accountability.

ETHICO is a third-party platform used by Sanitas to provide a means for reporting incidents anonymously (if desired) in one central location.

Yes, ETHICO is simply the name of the vendor. This is the correct place to report any type of event that falls outside the expected behavior or outcome of a person or person or that can lead to a risk for an employee, patient, or the Company.

When making a report, please include as much information as you can to help us effectively investigate. The form will guide you through the process of capturing these details and give you the opportunity to include text, documents, images or anything else that you think may be relevant.

As soon as possible after becoming aware of the incident. Timely reporting allows us to respond quickly and reduce potential risks.

Yes, you can report anonymously should you choose to do so. When calling the helpline or making your report online, you will be asked whether you wish to remain anonymous. You will still receive a login and password to follow up on the status of your report.

Reports are handled as confidentially as possible. Information is shared only with individuals who have a legitimate business need to know.

A preliminary assessment will be completed by our investigation team. We will use the private and secure internal messaging system to communicate with you to capture more information and investigate the case to be completed. We are unable to provide reporters with any details as to the progress or outcomes of an investigation given the sensitive and personal nature of the information collected.

No. The goal of reporting is to improve processes, promote a pleasant and safe environment, and stop wrongdoing.

No. Sanitas does not allow any retaliatory action directed against an employee who, in good faith, raises concern, reports suspected of misconduct or contacts federal or state authorities.  Employees will not be bullied, reprimanded, treated unfairly, dismissed, etc. for reporting any potential or actual violations and/or incidents.